simpan Casino & Sportsbook Service Notice

We at simpan operate an online entertainment platform offering slot games, live-dealer tables, and sports markets available only in jurisdictions where local law permits such services. This notice sets out the legal framework governing access to simpan, user eligibility, and the responsibilities of both simpan and account holders.

simpan does not operate under a single global license. Our service availability varies by region and is subject to local regulatory requirements. We do not offer our services in jurisdictions where online gaming or sports wagering is prohibited by statute. Users are solely responsible for verifying that their access to and use of simpan comply with the laws of their own jurisdiction.

This document covers service availability, account eligibility, data handling, and contact information for legal inquiries. If you have questions about whether simpan is available in your region or about compliance with local law, contact our support team before creating an account.

Service availability and jurisdiction restrictions

simpan services are available only where local law permits. We do not offer our services in jurisdictions where online gaming, sports wagering, or live-dealer gaming is prohibited by statute. Access to simpan from prohibited jurisdictions is not authorised, and we reserve the right to suspend or close accounts created from such regions.

Users are responsible for confirming that their access to simpan complies with the laws of their own jurisdiction. simpan is not responsible for any legal consequences arising from your use of our platform in violation of local law. If you are uncertain whether simpan is available in your region, do not create an account. Contact our support team for clarification before proceeding.

simpan operates slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sports markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, Mobile Legends, Free Fire, PUBG Mobile) in supported regions. Service availability, game offerings, and payment methods may vary by jurisdiction. We publish current availability information in your account settings and on our platform homepage.

Account eligibility and user responsibilities

To create an account on simpan, you must be of legal age in your jurisdiction and not subject to any legal prohibition against using online gaming or sports wagering services. You confirm these conditions by creating an account. simpan is not responsible for verifying your age or legal eligibility; you alone are responsible for ensuring you meet all requirements.

By using simpan, you confirm that you are accessing our services from a jurisdiction where they are legally available and that your use complies with all applicable local regulations. You further confirm that you are not using simpan on behalf of any third party and that all information you provide during account creation is accurate and truthful.

If you have questions about your eligibility to use simpan or about compliance with local law in your jurisdiction, contact our support team before creating an account. We are available through in-app contact forms and email to answer legal and jurisdictional questions.

Data handling, privacy, and legal contact

simpan collects personal information (name, email, phone, identity documents, payment details) to verify your account, process deposits and withdrawals, and comply with anti-money-laundering regulations. We store this information securely and do not share it with third parties except as required for payment processing and regulatory compliance. For full details on how we handle your data, see our privacy policy

We at simpan maintain standard security practices to protect your account and payment information. However, no online system is completely secure. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

simpan operates across multiple regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Payment processing is subject to your payment provider's terms and may include additional verification steps.

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  Legal inquiriesContact

  For questions about simpan's legal status, jurisdiction restrictions, or compliance with local law, contact our support team through your account dashboard or email. We aim to respond to legal inquiries within five business days.

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  Dispute resolutionProcess

  If you have a dispute with simpan regarding account closure, service availability, or legal compliance, contact our support team with details. We will investigate and respond within ten business days.

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  Terms and policiesReference

  For full details on account terms, settlement rules, and data handling, see our terms and conditions and privacy policyThese documents are binding on all simpan account holders.

simpan does not make any representation about being licensed, regulated, or approved by any specific government or regulatory body. Our service availability is determined by local law in each jurisdiction where we operate. We do not claim to be "licensed in Indonesia" or any other specific country. Users are responsible for verifying that simpan is legally available in their jurisdiction before creating an account.

This notice is subject to change at any time. We will post updates on this page, and your continued use of simpan constitutes acceptance of any changes. If you do not agree with any changes to this notice or our policies, you may close your account and request a withdrawal of your remaining balance. Contact our support team for account closure and withdrawal instructions.